Checkout dont work on mobile

Hey guys im new here. Its been 2 days that i keep trying to setup my card checkout. It works totally fine on desktop but i cant even enter my card digits on mobile. Any help please?

Hey @Jonathan_Henry :waving_hand:

Welcome to the community!

That sounds frustrating — if it’s working fine on desktop but not on mobile, it could be related to how the checkout script is loading or how the input fields are being rendered on smaller screens.

Can you please DM me your page URL or share the funnel link here?
I’ll check what’s going on and guide you step-by-step to fix it quickly.

Hi Anwar,

My funnel suddenly stop accepting payments from customers on 4th November.

My last customers payment was 4th Nov 2025, 2.26pm.

I’m serving the UK, EU, and Singapore market.

Please help, as it is costing us money on the advertising side.

Hey @blumer :waving_hand:

Thanks for sharing the details. I totally get how stressful that can be.

Can you please share your funnel URL or the funnel share link?
I’ll take a closer look to see what’s causing the payment issue.