We are having a problem from checkout page for a week now, the payment form setting is not working so we can’t update our payment, also on Funnelish App > is working the same, its just loading forever. and the chat support is not helping.
Hi @Crisam_De_Gracia , I checked some of your account logs and it looked fine on our end, Can you check your browser console after opening the funnelish pay settings (the side panel), and send us screenshots of any errors you can find there Or perhaps the export the console logs.
Hi @Crisam_De_Gracia ! Earlier today I had a call with someone from your team regarding this issue in order to find the cause and get it sorted out. After looking into it via screenshare we discovered that something in that funnel had corrupted the page and interfering with our builder and settings leading to that issue.
We sent back a new one that is fixed and tested on both ends so you should be good to go.
Please don’t hesitate in reaching out to support if you have any further issues regarding this funnel or questions, happy to help!