ClickFunnels order summary not showing purchases

[dstack]

So I have my PayPal products setup correctly in ClickFunnels, but on the thank you page, the purchases aren’t showing up in the ClickFunnels order summary. The Stripe ones are, but not the PayPal purchases.

Is this even possible? I know it takes a while for webhooks to deliver sometimes.

Here’s what I’m talking about where I want them to show up:

[samlee]

That’s a very known case,

Clickfunnels does NOT add 3rd party purchases in there (for some reason) and does NOT track Stats as well for 3rd party purchases.

For the time being we highly recommend that you use a separate page (at least for PayPal) and keep that page for Stripe…

[dstack]

Oh, a separate page for PayPal…

So I’d link to that in my funnel in Funnelish then. Good idea

[Huu]

Hi David,

Can you tell us how you link the thank you page to funnelish pages?

Thx

[samlee]

@Huu

Can you tell us how you link the thank you page to funnelish pages?

There is nothing special about it @Huu, you just add another Thank you page an ordinary one at the end of your Clickfunnels funnel, and then add that TYP step to your Funnelish funnel instead of the “Order Confirmation” one …

[analia]

Hey there,

Although this is an old thread, I’m just dropping by to update the information in case anyone else is having the same problem.

First, we’d like to remind you that our ClickFunnels plugin has been deprecated and is no longer being maintained.

If you’re still running Clickfunnels funnels and run into issues like this, we’d recommend migrating to Funnelish. Our support team can help make that transition smooth if needed

To avoid this problem with the order summary in Funnelish, it’s important that your thank you page is below your funnel steps, like this:

And it’s also necessary to ensure that:

The landing page/advertorial buttons are set to GO TO NEXT STEP

The checkout step button should be set to SUBMIT STEP:

And the upsell/downsell buttons should be configured as follows:

• If you only have 1 PRODUCT - NO VARIANTS: Assign the "Add to my order" button as “OTO-YES LINK” and link it with the exact product like shown in the example here:

• If you only have MULTIPLE PRODUCTS / 1 PRODUCT WITH VARIANTS: Add a product list element above the button so the customer can see the options and set the action as ALLOW YOUR CUSTOMERS TO SELECT FROM A PRODUCT LIST ELEMENT as shown below:

• For the “No thanks” button, apply it as “OTO - No Link”:

If you need help with anything else, please feel free to reach out at [email protected] or right here in the community