2026 Update: Just a heads up for anyone landing here from a search—this thread is from 2018, and those old “PayPal v1” settings don’t exist in the current version of Funnelish. Trying to hunt down those old menu options will just lead to frustration!
If you’re stuck on “submitting forever” or getting payment errors today, here is the modern fix:
Switch to PayPal Commerce: This is the only supported way to process payments now. The old apps are deprecated and won’t work with modern API security.
Check your Gateway Link: Make sure your PayPal business account is connected directly in your Funnelish App Settings > Gateways.
Verify Product Mapping: Usually, when a form submits forever, it’s because the page doesn’t know which product to process. Double-check that your product is mapped to your checkout step in the editor.
Clear your Cache: If you’re upgrading from an old setup, clear your browser and page cache so your funnel isn’t trying to call any “ghost” scripts from the old version.
If you’re still hitting a wall, it’s much faster to start fresh with a modern checkout block than to try and salvage an old 2018-era form!
Hey Team,
I am new to Funnelish and came to you guys through Peter Pru’s video. I’ve followed his video to the dot yet somehow I always get “Could Not Find Payment Information” at checkout with Paypal. On rare occasion it also submits forever and nothing happens.
This happens to me with V2. When I turn on V1 instead, there is no Paypal option available on checkout at all.
I installed the header script to the whole funnel and created a product with webhook to connect with Funnelish. I created the funnel and OTO pages and everything… What am I missing?
Btw, I am using a 2-Step-Order for a product and later there are OTOs as well.
Now for PayPal App v2.
The fact that it’s not proceeding means that you didn’t setup any gateway at all
Follow this article to setup your gateways first, you can setup sandbox and live gateways and keep switching them as you need.
Hi Yassine and thanks for your reply.
I have managed to get everything working by setting up the gateways as described in your instructions.
I am now currently testing my funnel using a sandbox gateway. I have a product page with an order bump and 5 OTO pages. I see another issue.
Throughout the OTOs it always redirects to Paypal for re-confirmation for every upsell/downsell. I hope this isn’t normal. How can I fix this?
Ps. do you guys have a documentation explaining and instructing how to use Funnelish in all ways?
I think Peter Pru’s tutorial video is also a little outdated right? Because as I have noticed it isn’t necessary to add products in the general settings, but rather in the order form page. Nor is it necessary to create extra products combining order bumps with every single other product as Peter describes in his video as well.
Just asking so I know I am on the right track with setting up my Funnel correctly.
Also, by the 3rd OTO page it doesn’t redirect to the Sandbox Paypal but is suddenly logged out again and is on my live paypal. Strange because the entire funnel is set to my sandbox… Any ideas how I can solve this issue as well?
Sorry to bug you with all these questions. But I am also having the issue that Paypal purchases don’t show up in my Clickfunnels SALES section. is this because I am using Sandbox or it generally doesn’t show?
That’s a MUST PayPal requires the payment to be confirmed in their own secure pages which is very normal!!! unless you can afford a military grade PCI compliant website then good luck acquiring that through the funnel..
There is a limited feature known as “Reference Transactions” but that’s not available to everyone and PayPal doesn’t approve everyone to use it.
True! Funnelish is being updated very often and a tutorial made couple weeks ago, won’t be that much relevant now hope there is something we can do in the upcoming days.
Many parts from @pruspeter video are still relevant…
Yes you don’t have to do the tracking part anymore, ONLY if you intend to track your sales from within Funnelish itself! without spending time doing the linking… but it’s still relevant and should work…
All changes made to Funnelish Apps, are backward compatible unless otherwise stated somewhere.
That’s probably because you’ve been inactive for a long time till your PayPal session expired! I don’t think it will take your customers 30-60mins+ to go through an entire funnel no matter how long it is.
Though even if logged out, it should work the same after relogin.
PayPal App v2, doesn’t track sales within Clickfunnels for the time being
As Clickfunnels doesn’t support Cart mode unfortunately!
Will see if there is anything that can be done.
By the way @Vince268, better keep each thread for a specific issue/subject that makes tracking the issues and solving them on a timely manner very efficient
Hi and thanks again for your great answers. I will keep each thread specific from here on out but answer here for simplicities sake now
If Clickfunnels doesn’t register Paypal sales from Funnelish, does that also mean therefore that:
A) Clickfunnels will not send automation emails using the “purchase” trigger when a customer checks out with Paypal?
B) That Zaps to Google sheets won’t work? (I am using the Zap to add new ClickFunnels orders to Google Sheets)
Also I was wondering what the difference is between single-checkout, multicheckout options, etc. in the Paypal settings.
Thanks again Yassine! Hope to see the documentation go up soon as to make your job and our job easier
Temporarily yes (for PayPal App v2) till we figure out a way to get orders tracked within Clickfunnels… (you can send purchase automations from within Funnelish and that’s our end goal tbh, as it will remove so much complexities and bugs, and we’ve had really many annoying cases where in Clickfunnels 1 out of 50-100 orders isn’t tracked properly! which is not acceptable in a world where PayPal App v2 would be used (Ecommerce especially when scaling up).
That too will be done from within Funnelish Apps hopefully soon
Single checkout is checking out using the normal method Clickfunnels uses, users won’t be able to select more than 1 item to buy and 1 quantity only. Multi-checkout It will allow your users to select multiple products to buy, but one out of each product. Multi-Quantity It will allow your users to select a quantity to buy out of each product, you can set a minimum quantity from 0 to 10.
Hey Yassine, Sorry to say it is the 3rd time now that it happens though. and it happens in a matter of seconds (I am not waiting 30 minutes between OTOs when testing )).
What happens is that I am testing with Sandbox Paypal and everything is fine. But at some point between my up/downsells it is logged out again and I am having to log back in. The logging in is only half the issue though because suddenly it is my Live Paypal and not the Sandbox. Happens in seconds so I am sure it’s not the long break. And even a log out does occur, it shouldn’t be switching to my Live Paypal at least.
Even though it is Sandbox, this is a little worrisome for continuance during customers purchases. Any ideas why it’s happening?
both cases are just mis-configured.
hope there is something we can do in the upcoming days.