Hi everyone, I sell digital products on a Shopify store. I added funnels to increase my AOV with upsells. I connected the funnels to Shopify, but the digital product apps aren’t sending the files. Can you help?
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Hey @Laura
welcome!
Thanks for sharing that — I totally get how confusing that can be.
When you sell digital products through funnels connected to Shopify, sometimes the digital delivery apps don’t send the files automatically, especially if the order flow changes after upsells or custom checkouts.
In this case, it’s best to reach out to a Shopify or Funnelish integration expert so they can check how the orders are synced and help fix the delivery setup.
They’ll make sure your customers still get their files right after purchase.
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