Downsell with free trial not showing on the TY page

Technical
1

Hi Team, I am facing an issue with the subscription product and 2 weeks trial period on my downsell page.

When I click yes on the down sell page it’s not showing on the thank you page.

2

Hi @Jayson12345 if you’re still struggling with this, please reach out to support so we can help you from there.

Belén @Funnelish

3

also having this issue, can you guys post the solution? $0 trial isn’t showing up on TY page and is not syncing to shopify

4

HI @Switch_Research sorry you’re running into this!

Please reach out to Support providing the sharelink of your funnel so our team can import it and do a test on their end.

Looking forward to helping you sort this out ASAP!

Belén @Funnelish

5

thanks, been waiting on a reply from support for a few hours now..

Stripe + Paypal both pick up the transaction for the $0.00 free trial, but it doesn’t show on the thank you page, it also doesn’t sync the order/product to shopify, and it sits as a draft order in funnelish.