Hello,
FB is not tracking the two purchases you can see here:
Despite on Funnelish they are present. You can see it here:
And my token for Facebook Conversion API is correctly activated.
Could you please teel me if I should need to do other steps on funnelish or on my FB BM in order to fix this issue?
Thanks a lot to anyone,
Simone
Hi @sr03 ,
Go to your Events Manager > (your pixel) > Overview > Purchases > Recent Activities.
See if your purchases are shown there, if they are not then the Access token is wrong or the domain is not whitelisted/verified in Facebook.
If the purchases are tracked properly in Events Manager then there is nothing else you need to do, perhaps it’s just a delay from FB ads manager which is very frequent thing.
Thank you! From there I can see everything.
But honestly I don’t understand how is it possible that from the Ads Manager it’s not visible.
It’s pretty frustrating.
Do you know if is there a way to make them “speaking” each other?
Because in this case it doesn’t seem to be a delay since now some days are gone from the events.
