Trent
February 20, 2019, 12:59pm
1
Hi team,
I’m using the funnelish facebook pixel app and it seems to track events correctly, but the purchase value is way off.
I’ve had two purchases and both events were recorded, but not the value.
Order 1: Initial offer + order bum & OTO1 = $98.85
Reported fb purchase value: $9.95 (this is the price of my order bump)
Order 2: Initial offer = $63.95
Reported fb purchase value: $0.01
Any ideas what the culprit could be?
yassine
(Yassine)
February 21, 2019, 8:50pm
2
Hmm, sometimes there are delays in FB reporting the correct values and some other times it may be off on its own, though I recommend first making some test purchases yourself and double check the Facebook Pixel Helper, if it reports any wrong values we can look into the roots of the problem
maxclix
(BWright)
March 8, 2019, 3:31am
3
Hello! I’m having the same issue. Seems like it’s one behind. The last fire I had was the purchase before the one for that price. Seems weird.
1 Like
maxclix
(BWright)
March 8, 2019, 10:58pm
4
Have you all looked into this any further? I’m getting the same thing.
Mark
(Mark)
March 10, 2019, 11:48pm
5
got the same issues. pixel being WAY off sometimes (purchase conversion value).