Ignore that error as it happens for random reasons and so far it doesn’t affect anything as long as your events are fired on time.
Did you add your initial sales page to Funnelish?!!
As you know the same concept applies to all apps, they should be added to funnelish in order for any of our apps to be aware that page exists in the first place
It’s not necessarily firing twice! but Facebook pixel can be buggy sometimes.
As for your last question, I think @mfilev has the same situation…
I believe you mis understood it.
So, Purchase event is fired everytime your customer makes a purchase (whether it’s the order form or an OTO).
A Customer will NOT necessarily hit the last thank you page, but if they do then the complete registration event is triggered.
In other words, the CompleteRegistration event is there to tell you when a customer has seen your thank you page, meaning they’ve had the patience to go through your entire funnel, and those customers ARE VALUABLE you’ll want to list them carefully and hit them with more premium offers.
As for Purchase event is not affected by the TYP, since not all customers go through your entire funnel majority will drop off through the funnel… depending on how long the funnel is many will never see the thank you page.
Hope that explains the concept
Also, I believe using the Pixel helper is the best way to see what events are triggered and which are not. and you may ignore the Pixel initialization warning which we believe is caused by the fact that we delay loading the pixel for couple seconds.
Hi I don’t have my initial sales page in Funnelish.
I didn’t realize I needed to do that. But what do I select for initial sales page?
There is no initial sales page option.
And when I create it, does it matter what order the pages are in inside funnelish? Should box #1 be the sales page, #2 the order form, #3 the OTO, etc?
You can select Optin Page or Other… After all, every sales page is an optin page (it’s only you who decides to put in the optin box or not).
For order, it’s recommended to keep the order you have in Clickfunnels so if we have any update affecting that, you won’t need to do anything else… so drag it to the right position. If you don’t want to you can keep it last, that won’t affect the pixel itself, but might affect some other apps.
Please find below what I did into one of my Clickfunnel funnel (Sales Pages > Order form > Thank you page:
I added the whole Pixel code into the header of my Sales page ;
I added the whole Pixel code + ‘AddToCart’ tracking code line into the header of my Order form ;
I added the whole Pixel code + ‘Purchase’ tracking code line into the header of my Thank your page ;
Of course, I didn’t add any Facebook pixel code into the main settings of my funnel (because the codes are into every single page).
I just activated the Facebook app from Funnelish.
My questions are:
1- Does the app work for all my funnels from Clickfunnels? ;
2- Do I need to delete all my codes in my Clickfunnels’ pages? ;
3- Can you confirm me that it’s tracking also (i) the price (in euros) and (ii) the difference between the total price from an order without any order bump (so basically the price of my main product) and the total price from an order including an order bump (so the prices of the main product + the bump) ;
4- And finally, if I’m using the Funnelish Facebook app, do I need to create the customised conversions normally? I mean for example for my sales page: https://www.mydomain.com/my-sales-page
Ok so first of all, you should NOT do ANY of that at all… In fact you should remove all pixel codes from your whole funnel to avoid duplicate values…
ALL you have to do is, enable the Facebook Pixel app, and input your Pixel, “Nothing Else”
Yes, It will, But you should add them to Funnelish first, and each with the steps/pages you want to use our Apps on, Funnelish only sees the steps it’s loaded on.
Facebook Codes YES, others not necessarily.
Yes, it tracks everything including the order bump, and also tracks currency, it will use the currency you have in your Funnel > Settings > Payment Settings in Funnelish.
For Tracking, you can confirm by installing the Facebook Pixel Helper and see if it fires the right events if you notice some problem you can let us know to fix it or help you out.
No Really, Unless you need custom conversion events for something else it’s up to you, but our app needs NO custom events created, and in fact, it does not use any custom events at all.
Regarding my fourth question, I was talking of customised conversions in Facebook to use it for retargeting ads for example.
Two more question if I may:
you told me I had to add my funnels in Funnelish first. I have added my Order form and my Thank you page for every funnels I have before to activate the Facebook app. However, I didn’t add my first page (Sales page). In order to receive values from my Sales page (bacically the number of people / their informations tracked by the pixel), do I need to add the Sales page before my Order form (on the top left in file attached, just before the “formulaire-de-vente…”?)
Or I don’t need to add my Sales page in Funnelish: all the informations of the three pages will be gathered by the Facebook app? So to gather the informations, USING Facebook, I will need to create a customised conversion for the Sales Page (to know the number of people who went to the page and see the content), another one for the Order form (to see how much people add a product to cart) and another one for the Thank You page (to track the people who bought my product(s)).
Is there any other way to have access to the informations from the pixel without creating a customised conversion?
It’s actually a good thing to add “ALL” pages you have to Funnelish, including pre-sale pages, or sales pages or optin ones or bridge pages…etc Because our Facebook Pixel app will try to gather all data possible, including the ViewContent or Leads which will only make your Facebook audiences bigger and stronger…
Hmm, Access them in what way? you can create saved audience from a conversion event, Like a saved audience of people who visited your website and did an event like ViewContent or Lead that’s the only way to do it either way
@yassine Ok, thank you very much for the clarification.
So it’s totally normal that the Facebook Pixel Helper doesn’t find any Pixel on my domain (ie http://mydomain.com/sales-page) because I deleted all the Facebook pixel code as @samlee told me.
The Funnelish Facebook app is gathering all statistics, is that correct? And the only way to gather the informations is to create a conversion event directly inside my Facebook Pixel admin panel.
That is wrong, Yes, you should delete all other Facebook Pixel codes, but the Facebook Pixel Helper should be able to show your pixel if it’s not shown that means your App is not probably activated…
And NO, you don’t need to create any custom events, in fact, our app will just fire the usual events Facebook has ie. ViewContent, PageView, Lead, AddToCart, Purchase and CompleteRegistration.
@yassine thanks, I forgot to activate the app directly inside the Settings of each Funnels in Funnelish. (I only activated Facebook pixel app into the App folder previously).
Thanks a lot !
Ok then, now it seems that the code is duplicated. I already delete the Pixel code from every steps of my funnels in Clickfunnels tho. Any idea? please see file attached (sales page and order form). Furthermore, I don’t see the AddToCart event inside the Pixel helper for my Order form. Is that tracking this event?
Hmm that’s good to hear, as for that warning just ignore it, somehow when the Facebook Pixel is loaded delayed (to protect it from bad fake traffic) Facebook Pixel Helper shows that warning…
As for The AddToCart not being Fired, is Lead not fired too? and can you PM me the Order form and the OTO pages to check them out myself
I am just trying to use the Facebook pixel for my Funnel.
At first step, I have copied the code in head tracking code.
In second step, I have switched on the Facebook pixel app in app section and entered the Facebook Pixel in setting.
But still I m unable to view any pixel in my funnel with the help of Facebook pixel helper.
as long as your events are fired on time.
you’ll want to list them carefully and hit them with more premium offers.
