i am using different name in shipping info and billing info but it shows only billing info name in shopify order why?
Hi there!
Just to make sure I get this right, you want to collect a different billing/shipping full name?
yes, you are right, it is shipping full name and billing full name , but it apears only name that i used in billing
yes, i want to collect different billing and shipping full name, please reply me back as soon as possible
why i am not getting any reply can somebody help out please, i am losing my customers, customer support is not responding me
Hey @Mehwish_Ali 
Sorry for the delay here, and thanks for your patience.
In Funnelish, when the order is synced to Shopify, the billing name is usually used as the main customer name for the order. That’s why you are seeing the billing name there, even if the shipping name is different on the checkout form.
However, the shipping details are still sent to Shopify and should appear inside the shipping address section of the order.
So the expected behavior is:
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Customer name → Billing name
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Shipping address section → Shipping name
If the shipping name is not appearing in the shipping address section at all, then we should check your checkout setup.
Could you please contact live support and share:
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Your funnel
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Shopify store
Our team can then review the configuration from both sides and help you resolve it quickly 