Hi
Thanks for your reply.
The issue happens both on the Purchase step and on the Upsell step, and it affects all my funnels.
I map the trigger correctly to “Create Order” and save it, but when I go back later it has automatically switched to “On Refund”. Because of this, orders are not being sent to Shopify, even though payments are validated in Funnelish.
Happy to share more details or screenshots if needed.
Thanks,