We are using Klarna through stripe and noticed only 40-50% of purchase attempts gets accepted. We’ve used shopify payments on shopify with Klarna and its significantly higher. We talked to stripe and they don’t see anything wrong, this seems to be a funnelish problem. Please help us out, what’s our options?
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I think Klarna native integration would have higher authorization rate than one through Stripe,
I think the one to talk to in this case would be Klarna really, not sure if there is a way to talk to them through the Stripe account though.
We haven’t had any recommendations from Stripe themselves as to anything needing to be changed on our end to improve auth rates.
If you have any specific details that could help us raise a case internally with Stripe please do send them to our support team, and we will raise a case on your behalf there.