(Note: The integration methods for PayPal and Funnelish have undergone massive structural changes since this 2018 post.)
April 2026 Updates: PayPal Purchase Confirmations
If you are looking to set up purchase confirmation emails with PayPal today, the landscape is very different. The old workarounds are no longer necessary or recommended.
What’s Changed & Deprecated
- ClickFunnels is Deprecated: ClickFunnels 1.0 and its legacy webhook integrations are now deprecated. The industry standard has shifted, and Funnelish now operates as a high-performance standalone platform (Funnelish v2), removing the need to bridge ClickFunnels entirely.
- PayPal v1 Plugin Obsolete: The old “PayPal v1” method relied on slow and often unreliable IPNs (Instant Payment Notifications) which caused major delays in sending emails.
- External SMTP Bridges: You no longer need to wire up complex third-party email tools or Zapier just to send a simple customer receipt.
Up-To-Date Setup Guide
Here is how the current Funnelish and PayPal confirmation flow is structured as of 2026:
- Funnelish Pay (v2 API): We now use the modern PayPal Checkout API. This securely syncs payment data instantly without waiting for outdated platform handshakes.
- Native Automations: Purchase confirmations are now handled completely in-house via the Funnelish Automation Engine. You can trigger branded emails instantly “On Purchase.”
- Server-Side Tracking: Relying on browser-based tracking for emails often leads to lost data due to ad-blockers. Funnelish now uses server-side events to guarantee your PayPal customers receive their emails 100% of the time.
How to Configure It Today
- Enable Funnelish Pay: Ensure your gateway uses the modern PayPal API within your Funnelish settings.
- Set Up the Automation: Navigate to your Funnel > Automations and create a new rule triggered by “On Purchase”.
- Design Your Email: Use the native drag-and-drop editor to build your receipt, utilizing dynamic tags like
{{product_name}}and{{total_amount}}.
Purchase confirmation emails (set in ClickFunnels) from payments made via PayPal are being sent to the PayPal email address instead of the email address that the user submitted on the order form. Is this how it is supposed to be? This could be confusing for the user if he submitted an email address on the order form that is different from his PayPal email.
1 Like
Yes, That’s how Clickfunnels handles payments done via PayPal they send confirmations (and record the purchase under the payer email not the optin one)… So it’s normal, you can simply have some notification on your TYP or any other step telling your users to expect the emails to be sent to their payer email in case they used a different email for PayPal.
On the other hand, if you use Funnelish own automation you may specify using the Optin or Payer email or set automation for both of them, as Funnelish does match Optin with Payer emails if needed…
