Some Orders Are Not Syncing to Shopify

Some orders in one of our funnels are not being synced automatically to Shopify.

The email is captured and a profile created on shopify and Klaviyo

Shopify order/profile page

Funnelish order page on customer profile

Thank you for the help..

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We’re also having a similar issue where every week we’re getting around 3-5 orders that don’t get synched to Shopify. Support just blamed it on Shopify saying it’s on there end which wasn’t very helpful.

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Same, recurring subscription orders not sync to shopify, our supplier cant ship orders

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Hi, did you solve this issue? We’re encountering the same issue

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Hey :waving_hand: jumping in here in case this helps.

We’ve covered a similar case in more detail here:

It goes over the most common causes like product automations, bundling delays, and sync behavior, which might explain why some orders aren’t appearing in Shopify right away.

If you’re still seeing missing orders after checking those, feel free to reach out to our support team at [email protected] or through the bubble chat inside your dashboard. We’ll be happy to take a closer look. :raising_hands: