Phone number validation on the fly (We automatically store the country code without your customers being required to input it - this will allow us to sync your customers phone numbers properly into Shopify, Klaviyo, Facebook Ads and other integrations).
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hi, i’m new to sms marketing but i’d like to try, can you add links? What are the best practices and what about the STOP message, can i see which countries need that and which countries don’t?
Or, whitelist your domain name (could contact support once you send a test SMS to get it whitelisted with mobile carriers).
We will be rolling out our own links shortner in the following days, which will make it possible to send, and track SMS KPIs using our own short domain name, without the need to use yours or whitelist it…
The STOP message is highly recommended, otherwise the mobile carriers will block your SMSs, again you could test it to see if your country/mobile carrier does not enforce that… You will only be charged for SMS messages that were successfully delivered.
We are working on docs, that will include details on each country restrictions and best practices, this should be expected during this week or next.
Hello, I am using Funnelish’s SMS service to send messages to customers who have abandoned their carts. I’ve divided the customers into US and non-US categories using the condition ‘Country is US,’ but I’ve noticed that over the past two days, no SMS messages were sent to US customers. At the same time, there’s been a surge in messages going to non-US customers (US traffic remains steady). Can you please check to identify where the problem might be?
Probably, your SMSs got rejected by Phone Carriers, make sure to check if the SMS messages look too spammy or maybe they have too much marketing language.