So a customer recently reported when they filled out the order form, selected “PayPal” and clicked “Submit” they got redirected to the PayPal.com homepage.
They had no way to actually make the payment. This has happened across all my funnels that were working fine yesterday. No changes were made. Any idea how to resolve this asap?
I faced another issue, when the funnelish interface for a particular funnel bugged out after I add “Webhook Url” under settings. I tried it on several funnels and it always happens. Could more tests be done before releasing the new codes ‘live’?
Hey I know this is an older thread, but just adding this here in case anyone runs into something similar.
With the current setup, customers using PayPal should be redirected to the PayPal login page to complete the payment.
If instead they’re being redirected to a generic PayPal page without being able to proceed, this is usually related to how the PayPal integration is set up or how the payment request is being passed.
If this funnel was using ClickFunnels, just a heads up that those plugins have been deprecated and are no longer maintained, which can lead to issues like this.
A few things worth checking:
Make sure your PayPal account is properly connected and active
Try disconnecting and reconnecting the PayPal integration
Confirm there are no issues in your checkout or payment setup
You can also follow this guide to review your PayPal integration setup:
If this is happening across all funnels suddenly, it may require a deeper check from the team.
Feel free to reach out to [email protected] or through the bubble chat inside your dashboard so we can take a closer look.