V2 problem & CS seemed to be out of reach

Hey Fam, any of you have the same problem with the Funnels not following steps? I revised my pages but Funnel still picks up on the previous revisions/pages.

Do you guys have any suggested fix for this?

Hi @Jason_Montejar ,

Do you mean the buttons do not go to the right steps based on the order?

Please try to do this:

  • Drag each step down (below ty page)
  • Then drag them back to their normal position

This usually clears funnels’ cache and re-arranges the steps order properly.

If that does not work, please do reach out to support with more details and the team will look into it for you.

Ana, I have deleted and have done it over again.
But now I have a different problem, In my Upsell, it says that it couldnt find my product in it when clearly the product is in there.

Whats going on guys, can you please fix these bugs.

Hey @Jason_Montejar :waving_hand:

Can you please check if your product is bound to the button interaction?
Sometimes after re-adding or editing, the product link gets unbound, so the upsell can’t find it.

Try reconnecting it and see if that fixes the issue.