I setup an automation triggered by purchase event.
All the data gets to the webhook correctly, but emails are similar to this: [email protected]
Weird numbers and a @mydomain.com address.
Is this a funnelish bug?
I setup an automation triggered by purchase event.
All the data gets to the webhook correctly, but emails are similar to this: [email protected]
Weird numbers and a @mydomain.com address.
Is this a funnelish bug?
Hi @AntonioPaez ,
The reason why you’re getting these random emails is because you have the email address field hidden in your checkout/landing page and you have custom code (Body HTML) creating a random email in the background with that format.
If you open Custom Codes > BODY HTML you will be able to find the code:
If you rather collect customer’s emails instead of random ones, delete the code and then make the email form visible in all devices. If you need further assistance please reach out to support through our chat or via email to [email protected]
To open a conversation click the chat button can be found anywhere throughout the platform as shown in this example
Best,
Belén@Funnelish
Belén ,
Thank you SO MUCH for your kind reply, I will look into this for sure!
-Antonio