It seems like PayPal doesn’t pick up the Item Description every time…
I just did a Live PayPal test order, and it only picked up 1 out of 5 total products purchased.
The item that It did pick up, was also sent to Active Campaign (the customer’s email was added to the appropriate list)
I checked the PayPal ‘Receipt for Your Payment’ emails, and I can see that the only item that was received by Active Campaign, was also the only item to have an ‘ITEM DESCRIPTION’ in the PayPal email - please see image attached.
Please help me fix this asap!
PayPal payments work, but the Item’s Description is not always picked up… There is no difference in the products, I checked their settings in Funnelish.