Wrong paypal email

Hi

after I made 1 sales through Paypal gate, i logged into my paypal account but the payment is not there
Turn out, i set the wrong Paypal email address in funnel setting. So I’d like to ask “did I actually collect that payment or did my customer actually pay for it?”

1 Like

What did you set as your payment target? and do you see the purchase in Funnelish or in CF?

If you can send more details to [email protected] we might be able to help you.

My customers purchased by Paypal. He showed me the screenshot he paid the wrong Paypal email

That purchase was in CF only, not in funnelish

Just reach out to use on [email protected] and we will check it.