You have everything set up correctly with shopify but the address does not reach shopify?
Hi there!
Shopify will reject (sync empty) any incomplete address.
So to avoid this, must make sure to collect all the proper address info, such as:
- shipping_address
- shipping_city
- shipping_country
- shipping_state (even if you sell to countries with no states, please use dynamic states, so the state field will be hidden automatically for those countries)
- shipping_zipcode
If already collecting all these, go to your checkout page editor and double-check if the right data type is assigned to each field.
Hey there,
Just a reminder to everyone who arrives here about the mandatory requirements for orders to reach Shopify with complete address information. Make sure you have all the necessary fields configured with the correct data type.
- Set the State field to Dynamic state/province and the data type SHIPPING STATE:
- Use “Billing same as shipping” to ensure complete address data:
Shopify may reject orders if the State/Province field is invalid or missing.
The rest of the fields should be like:
- SHIPPING ADDRESS
- SHIPPING CITY
- SHIPPING COUNTRY
- SHIPPING ZIP
Don’t hesitate to let us know if you have any questions!