Hi all! If you landed in this post, we just updated a very helpful post about common factors that can contribute to this, what to check and how: Troubleshooting Shopify Orders Not Syncing
With this guide you should be able to track down the issue and resolve it on your end but if you’re still struggling, we included a few tips and guidelines on what to send to our Support Team so we can pinpoint the issue and help you resolve faster. 