Hey there!
While this is an older thread from 2022, we wanted to circle back and provide an official answer for anyone else who might be running into this issue today!
April 2026 Update: Troubleshooting Shopify to Funnelish Order Sync Issues
If orders or products from your Funnelish store do not sync to Shopify or are not importing correctly, the most common culprit is that your product automation is not set up properly.
For Funnelish to successfully pass the correct order data, product variants, and shipping information over to your Shopify fulfillment dashboard, the native integration and the automation rules must be explicitly configured within your funnel settings.
How to fix this: We highly recommend reviewing your Shopify integration and automation setup. We’ve created a comprehensive, step-by-step guide to help you ensure everything is configured properly so you never miss any order or shipping data:
How to Connect Shopify to Funnelish and Set Up Product Automation
Following the exact steps in that guide will ensure your product or shipping rates sync seamlessly into Funnelish.
If you’ve run through the guide and are still experiencing order importing or syncing issues between Funnelish and Shopify, feel free to reply below or reach out to our support team with a few screenshots of your current automation setup!
Please help, I need to know which settings to use so that orders coming from afunnelish will reflect the shipping method and rates