Send hidden Shipping & Handling product to Shopify as Shipping line

In Funnelish, shipping is currently charged as a separate product for all funnels. We excluded these shipping products from the Shopify automation because they were being imported into Shopify as separate orders instead of being included in the original customer order. Is there any way we can pass the shipping charge from Funnelish to Shopify as a shipping line within the same imported order?

2 Likes

Hey @Ketan_Kantilal_Shah ,

Thanks for posting this issue, it’s actually quite common.

The reason why this is happening is very likely due not having the Shipping Product’s Automation set with the Enable Bundling On.

To resolve this and guarantee that the order goes as 1 into Shopify (both the main product & shipping) make sure they both have the Enable Bundling Option ON as shown here:

Once you’ve sorted this out, you can do a test purchase to make sure everything is good to go.

You can also check this post here which might be useful too: Complete Troubleshooting Guide - Shopify Orders Not Syncing

If you run into any other issues whatsoever don’t hesitate in letting us know and we’ll be more than happy to help. :slight_smile:

Belén @Funnelish

Hi Belén,

I think this will add Shipping as a product and not as a shipping line. Is there any way I can achieve this?

Ketan

Hey @Ketan_Kantilal_Shah to make sure we’re on the same page, can you submit the following screenshots?

  • Example order in Funnelish
  • How that order shows inside Shopify
  • How you expect the shipping to show in Shopify

Thanks in advance,